According to OSHA, which is the first step in tackling workplace violence and disruptive behavior?

Conducting an organization-wide assessment is recognized as the first step in addressing workplace violence and disruptive behavior. This assessment is crucial because it helps to identify the specific risks and dynamics present within the workplace. By thoroughly evaluating the environment, including employee feedback, historical incident reports, and observing workplace interactions, organizations can gain valuable insights into potential vulnerabilities and areas where interventions may be necessary.

This foundational step informs subsequent actions, such as policy-making, revising processes, and implementing support structures. Without a clear understanding of the current situation, any measures taken may be misdirected or insufficient to effectively mitigate risks. Thus, the assessment provides essential data that guides the development and implementation of strategies tailored to the specific needs and context of the workplace.